Hmm. I guess this is not a popular topic. No replies. :( It's a very simple question folks. Can a few people who are consistently able to use features on BMC's support site (Knowledgebase, Issues, Downloads, Documents), reply with your browser type/version, operating system and your JRE version?
I am trying to figure out why BMC's support site is treating me like dirt. Axton: great tip on dealing with "ARERR [9084]: User is currently connected from another machine". Creative indeed. Thanks! On 2/7/07, Ray T. <[EMAIL PROTECTED]> wrote:
Axton, I have bmc.com as a trusted site...in my IE. I don't see many people complaining. Can somebody tell me if they are consistently able to use any of the features (KB, downloads, documents) and, if you are, what operating system, browser/version/patch & jre version are you using? Also, if you are connecting throught VPN or not. One time yesterday everything was working perfectly for me....for a brief period. It was like magic. Only changes I had made was that instead of connecting through VPN I had a direct connection and I had removed JRE/JDK 1.5.x and left only 1.4.2.x. Everything worked perfectly on IE on the support site. Little later, it stopped working (can't remember anything I might have done). Today the same story. I am back to square one. VPN/No VPN seems to make no difference and my JRE version remains at 1.4.2.x. I have Win XP pro sp2, IE 6.0, Fireforx 1.5.0.9, Netscape 7.2. Everybody can't be having such issues and remaining quiet. Or are you?
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