Den, What IVR system are you using? We are currently communicating back and forth between our IVR system and Remedy. It was very easy to setup.
Joe -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Den Fong Sent: Mon 2/12/2007 4:32 PM To: [email protected] Cc: Subject: IVR & Remedy Has anyone integrated IVR technology, (interactive voice recognition)? We are looking at this for one of our projects and are looking at costs, feasibility etc... Thanks Den ARS 6.3 patch 20 (by end of month). _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
