We don't have an IVR yet, we are looking at this as a solution to for
one of our projects.  Was this a third party product or in house code?
 
Thx
 
Den

>>> "Soria, Joe" <[EMAIL PROTECTED]> 2/12/2007 5:00 PM >>>
Den,

What IVR system are you using? We are currently communicating back and
forth between our IVR system and Remedy. It was very easy to setup.

Joe


-----Original Message-----
From:Action Request System discussion list(ARSList) on behalf of Den
Fong
Sent:Mon 2/12/2007 4:32 PM
To:[email protected] 
Cc:
Subject:IVR & Remedy

Has anyone integrated IVR technology, (interactive voice recognition)?

We are looking at this for one of our projects and are looking at
costs,
feasibility etc...

Thanks

Den

ARS 6.3 patch 20  (by end of month).



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