Good Morning everyone:

I was attempting to do some troubleshooting of ITSM 7, and I turned on my AL & Filter logging on the User tool.

When I went to look at the log, I was unpleasantly suprized to find that the only thing in the log was active links, and no filter logging whatsoever. I had to turn on filter logging from the Admin tool and get the filter logging on the server to troubleshoot. I am an ARS administrator on this server, and I have Client Side Logging = "Public"

While this is a workaround, this is not an acceptable solution.

Has anyone else experienced this?

User Tool = 7.01 (no patch)
AR Server 7.01 p1

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