Has anyone recently compared Telalert to AlarmPoint, or to any other paging system, specifically for use with the paging subsystem and on-call groups capabilities that are already built into ITSM 7??? Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad Esser Sent: Wednesday, February 14, 2007 4:15 PM To: [email protected] Subject: Re: Portland RUG (Oregon, not Maine) ** Ron, Our rep is Susie Dunne and she has been refreshingly helpful since I've started working with her. Her contact information (posted with her permission) is: Susan Dunne Account Manager BMC Software Cell: 415-264-3979 Work: 408-571-7422 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> If you have any other questions, contact me off-list. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Smith, Ron" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 02/14/2007 02:02 PM Please respond to [email protected] To [email protected] cc Subject Re: Portland RUG (Oregon, not Maine) ** Thad, Who is your rep at BMC? Are they local? I would like to get a chance to talk with them. More of a meet and greet, and there is discussions of looking at Asset OTOB app. Would like to get a jump on it. Thanks Ron Smith Web/Remedy System Developer Providence Health System [EMAIL PROTECTED] 503-216-7866 _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad Esser Sent: Wednesday, February 14, 2007 1:44 PM To: [email protected] Subject: Re: Portland RUG (Oregon, not Maine) ** Its starting to shape up that way since I started the ball rolling. I don't mind being the "Point Guy", but don't call me "In Charge" :-) Before I posted to the list, I discussed the feasibility of the Airport Simulation seminar with our BMC Rep and she said that it could be done. We just need to work out the logistics. We'll talk about the details off-list so as not to bug (pun marginally intended) everyone else that isn't interested. Thanks, Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Benitz, Tony : CO IR" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 02/14/2007 01:29 PM Please respond to [email protected] To [email protected] cc Subject Re: Portland RUG (Oregon, not Maine) ** So Thad are you the Point guy? Do we know if BMC will do something for us? Tony -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Tucker, Rob Sent: Wednesday, February 14, 2007 1:25 PM To: [email protected] Subject: Re: Portland RUG (Oregon, not Maine) ** On behalf of the two of us at New Edge Networks in Vancouver, we'd be very interested. Rob Tucker New Edge Networks [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad Esser Sent: Wednesday, February 14, 2007 12:36 PM To: [email protected] Subject: Portland RUG (Oregon, not Maine) ** Hello, A few weeks ago as a tangent of a completely different thread, the topic of a Portland RUG came up. I received a few responses from people that were interested, but I wanted to see if there were any others out there that would be interested in attending. And what are your primary areas of interest? Last year in Seattle, BMC held a free, half-day version of their "Airport Simulation" seminar (http://www.bmc.com/education/servicemgmt/courses/q-itil-150.htm). I found it a nice introduction to ITIL concepts. Maybe we could do something like that here if there was interest? Or anything else. I'm not sure what people are more interested in, a 3/4 day "event", or a 2 hour "evening with friends over a beer" kind of thing. Or both. :-) Anyway, contact me if you are interested and we can work out the details off-list. Thanks, Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. 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