I went on v7 course a couple of months ago. The last Admin course I went 
on prior to that was v2.0! The structure is very similar to the other 
courses so I don't think you will have a problem adapting. I have had many 
years working with 5 and 6 and that did help, but the course is still 
aimed at people with little Remedy development experience (there were 
quite a few on the course). So I think you will be fine as I know you have 
been working with Remedy for quite a while.

Enjoy.

Mike.

Michael Worts
Remedy Specialist
IGS, Business Consulting Services
ITIL Service Manager Certified
Tel: +44 (0)1962 822273   Mob: +44 (0)7801 755346   Internet: 
[EMAIL PROTECTED]



Dave Barber <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
19/02/2007 14:36
Please respond to
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Subject
Re: ARS Training location/instructor recommendations






** 
Hopefully my colleague and I will be doing some v7 admin training some 
time quite soon - are the courses similar structure to the v5 courses?
 
Its a few years since I did my v5 training (part 1 & 2), and I'd like it 
if the courses weren't aimed so much at total noobs to the environment, 
although maybe thats more for the part 3 course?  Would I be right in 
assuming that a lot of the people now attending v7 courses are likely to 
have had years of experience on v5/6 releases? 
 
Regards
 
Dave

 
On 18/02/07, Susan Palmer <[EMAIL PROTECTED]> wrote: 
** I just finished taking the v7 Admin Part 3 in Downer's Grove with Dan 
Gerrish.  I also had him last year for Part 2.  Dan did a great job.  The 
part 2 class was quite large (14) and he managed the time line very well. 
This past class was very small and was a lot of fun since we were all 
experienced and dictated the speed.  Dan gives a very clear explanation 
and is able to answer questions thoroughly.  As will all classroom 
settings wierd things happen and those were all investigated and a 
resolution/cause determined.  We didn't feel rushed nor held back. 

I took a class with Lenny years ago and it's true, he is great .... but 
very hard to get a class with.  Lenny was just recently promoted and 
although will still be teaching it is likely that task will be diminished. 


Now if you're talking location and t&e is no issue nor time away, then 
Pleasanton would be my first choice.  Been there many times and it's 
always great. 

Quite frankly, although the instructor is important ...what's really 
important is how you take in the information and the questions you ask to 
insure you understand what you're learning and how you're going to apply 
it back on the job.  The composition of the class is also important to how 
it goes.  I prefer a group that wants to learn not just show off hoping to 
get your future business. 

Good luck in your choice,
Susan 


On 2/18/07, Roger Justice <[EMAIL PROTECTED] > wrote: 
** 
Lenny is the best all others were probably trained by him.
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