I apologize if this has already been asked or answered.
Remedy's DST documentation mentions the following defect: SW00256258 SW00256530 BMC Remedy User shows a one-hour difference in time for date and time fields if the time zone locale is set through the AR System User Preference form even if an operating-system-level DST patch is installed on the system. Workaround: Users should use BMC Remedy User without setting the Time Zone in the AR System User Preference form My question is: what about clients that DO NOT specify a preference server, and manage preferences locally - will the above bug affect them? In other words, will they need to clear their own time zone preference? Has anyone been able to test this? Has anyone gotten a straight answer from BMC? I'd hate to have to visit every desktop just to clear their time zone preference! -Aaron * Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> SunCom is the wireless company that's committed to doing things differently. Things we want you to know. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
