Bruce

 

We are trying to get ARS 7.0.1 installed on a Unix Sunfire V440, Solaris 9 and 
Oracle 10g with MT 7.0.1 running on a separate V240.  Have you done anything 
with UNICODE.  We have some Japanese customers that need to input in their 
native language.  We are looking at possible UNICODE to accommodate them.

 

Thanks

 

Dan Wangler,   Team Lead,  STARS Group

Phone: 214-567-8304; email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

CHD, Architecture and Critical Processes

Texas Instruments, Inc.

6500 Chase Oaks Blvd., MS 8401

Plano, Texas, 75023 

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Hendershot,Bruce D.
Sent: Thursday, March 01, 2007 8:29 AM
To: [email protected]
Subject: Re: Remedy version 7 in production

 

We are on version 7.0.01 as of 17 February.  Other than some instability of the 
Mid-tier, which is apparently caused by the Apache Tomcat component, we're 
seeing no problems.  We upgraded from 5.1.  We have 20+ applications in 
production, all home-grown.

 

Windows 2003

MS SQL Server 2005

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Runar Helle
Sent: Thursday, March 01, 2007 9:03 AM
To: [email protected]
Subject: Remedy version 7 in production

** 

Hi, all

 

I was just wondering if anyone on this list has put Remedy version 7 into live 
production. If so, how is your experience so far? Is it stable once you have it 
up and running?

 

We are thinking about upgrading ARS, Midtier and Service desk. We also have 
some homemade applications that need to work on the new platform. Our ARS is 
currently on version 4 and the Helpdesk is on 6.3 (yes, it's old, but also 
exceptionally stable).

 

Best regards,

Runar

 

***********************************************
Runar Helle - IT-ingeniør, KDA IT 
Kongsberg Defence & Aerospace AS 
P.O. Box 1003, N-3616 Kongsberg 
NORWAY 
Office: (+47) 32 28 66 20 
Mobile: (+47) 951 91 986 
Email:  [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

Web:   www.kongsberg.com

 ***********************************************

 

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