L.J. I got this from BMC Remedy support: The root cause of the problem was due to Java 1.5.0_11 installer not setting the correct values in the following registry keys correctly
HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5\JavaHome HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5.0_11\JavaHome The correct values should indicates the path to the JDK installed directory, eg: c:\Program Files\Java\jdk1.5.0_11 Seemed to work for me. John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head Sent: Thursday, March 08, 2007 11:52 AM To: [email protected] Subject: JDK Not Installed ** Ok...here is a slam dunk for someone...I'm reinstalling Midtier 6.3 P20 on a dev box (Win2k3) and I'm getting this message... --------------------------- Remedy Mid Tier Setup --------------------------- A compatible JDK was not found on this system which is required for this product to work properly. See the installation documentation for details on installing JDK. --------------------------- I have 1.5.0_11 installed...but I'm sure it's just a pathing issue....which dll needs to be in the path for this to work again? __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
