In a separate thread regarding this subject just today it was pointed out
that Java has a bug in the 11 install
 
 <http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670>
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670
 
I corrected my registry and was able to install successfully with 1.5.0_11

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gatewood Kelly
Sent: Thursday, March 08, 2007 10:51 AM
To: [email protected]
Subject: Re: JDK version compatibility for the Mid-Tier


** 
David,
 
I would like you to know that MT 7.01 will not install without modifications
on Jave 1.5.11.  I have heard from support that certain war files have to be
replaced to make MT 7.01 install with this version.  If you try and install
MT 7.01 with Java 1.5.11 you receive an error which states that the
installer can not find a compatible Java JDK.
 
This occured will installing MT 7.01 on a Windows 2000 server.
 
Thanks
 

Kelly Gatewood 


 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Wednesday, March 07, 2007 20:14
To: [email protected]
Subject: Re: JDK version compatibility for the Mid-Tier


** 
6.3 supports Java 1.4.2x.
7.0.x supports Java 1.4.2x and 1.5x (5.0x).
No current version supports Java 6.0, though it's currently planned for the
next release of AR System.
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Wednesday, March 07, 2007 1:38 PM
To: [email protected]
Subject: JDK version compatibility for the Mid-Tier


** 

Does anyone have a copy of the compatibility matrix for both 6.3 and 7.0 for
the versions of the JDK that can run on the mid-tier?  Since BMC's site is
down I'm unable to verify that the updates our server team have installed
are compatible with the Mid-Tier.

They gave us Java 6 (1.6.0 I believe), which seems to be incompatible with
Remedy, and when I downgraded to 1.5.11, it also appears to be incompatible.
They really want to run version 6 since it's the current one, but I know
Remedy tends to be a few versions behind on the JRE.

Thanks, 

Shawn Pierson 

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