I opened a ticket with BMC yesterday over a problem we are having with Mid-Tier 7.00.00 patch 2. The immediate response, which was expected, was to update to version 7.00.01 patch 1. I responded explaining the business reasons why that is not feasible for our situation. I very quickly received a response indicating that in order for them to escalate this to engineering we would have to upgrade to the latest patch.
Is BMC only supported the current patch release now and forswearing all support for past products, no matter how recent? Roy Ashcraft Systems Analyst SAIC [EMAIL PROTECTED] (402) 293-5218 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
