Kyle,
Besides the monitoring others listed.. you have a couple more options.
Oracle has it's own monitoring, either from the Grid (grid agent) or from
oracle 10's EMCTL Web based monitor,
It will email issues to you automatically.
ARS has SNMP agent that you can turn on and have it connected to the
HP-Openview.
You can also have internal agents, for performance, etc.  like SAR
There are also ways to make Remedy send you emails for big issues from you
own home made app's if you wanted.

Many options here..   have fun.


On 3/14/07, Kyle Whitley <[EMAIL PROTECTED]> wrote:

Just wondering what everyone monitors for Remedy servers and services to
determine if everything is up and running correctly.  Also what services
are you looking at to determine up time, such as arserverd.  I think we
should monitor the ARS, Midtier, and Email Engine, how does that
translate into processes?

Solaris
Oracle
ARS 6.3 and 7.x
ITSM 6

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia


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Patrick Zandi

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