UNCLASSIFIED

ITIL is not certifiable as application nor can an organization be ITIL
certified. Individuals can be certified.

ITIL is the process model for ISO20000 (an IT Service Standard), and as
such an organization can be ISO20000 certified. The ISO20000 adds
governance compliance controls and auditing, a process maturity
requirement and managerial processes. ISO20K certification is a multi
year project an expensive
Endeavor not to mention difficult due to the amount of organizational
change.

Pete

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Tuesday, March 20, 2007 12:07 PM
To: [email protected]
Subject: Re: Full Time Remedy Developer - ATLANTA GA

**
ARSList folks.. 
This may not be the case .. but
Based on this.. I have a short question::
How do you make a custom application ITIL compliant ?
Wouldn't that take alot of programming, and cost to certify ?
just wondering.. 
 
On 3/20/07, Lang, Karee <[EMAIL PROTECTED]> wrote: 

        Title:
        Sr. Remedy Developer
        
        Skills:
        7 yrs of software application design & develop, 5 yrs Custom
Remedy 
        application develop & Admin, Current exp as Senior Remedy
developer with
        Remedy 6 or 7
        
        Job description:
        
        Responsibilities include:
        * Providing expert-level Remedy application design, development
and 
        support.
        * Working with other developers and project managers to explore
        technical alternatives, develop project plans, estimate levels
of effort
        and execute SW development work.
        * Configuring and administering system settings for Production,
Staging, 
        Test and Development environments.
        * Assisting the Director of Operational Support Systems in
architecting
        specifications for systems to meet business requirements.
        * Facilitating data validation and verification, preparing
management 
        reports, and assisting business users in data analysis
        
        Minimum Requirements:
        * Minimum of 7 years of software application design and
development
        experience;
        * Minimum 5 years Custom Remedy application development and 
        administration experience
        * Experience with configuring Remedy Mid Tier v6 or v7;
        * Experience with Remedy reporting and Crystal Reports;
        * Experience in Database Management Systems (SQL Server, Oracle)
        
        Preferred Requirements:
        * ITIL Foundations Certification
        * .ASP, .PHP experience
        
        If interested, please send resume to [EMAIL PROTECTED]
        
        
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--
Patrick Zandi __20060125_______________________This posting was
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