UNCLASSIFIED ITIL aligned implies (ITIL is a best practice not a standard or a rule) that the custom application is a component of the business process architecture of the enterprise architecture and that the application has been defined by a detailed process flow chart and is needed in support of an organizational business objective or governance mandate.
Pete -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bill H Sent: Tuesday, March 20, 2007 12:34 PM To: [email protected] Subject: Re: Full Time Remedy Developer - ATLANTA GA ** Making a custom application ITIL compliant just means understanding the best practices and putting as many into play as possible as defined by the environment. The programming is no more difficult than any other custom application. It is exactly what Remedy (BMC) has done. If you've decided to go the custom application route, the cost may be increased a bit due to the necessity of hiring a developer or project manager well-versed in ITIL best practices. I don't think there is any particular magic to it. ----- Original Message ----- From: patrick zandi <mailto:[EMAIL PROTECTED]> Newsgroups: public.remedy.arsystem.general To: [email protected] Sent: Tuesday, March 20, 2007 9:07 AM Subject: Re: Full Time Remedy Developer - ATLANTA GA ** ARSList folks.. This may not be the case .. but Based on this.. I have a short question:: How do you make a custom application ITIL compliant ? Wouldn't that take alot of programming, and cost to certify ? just wondering.. On 3/20/07, Lang, Karee <[EMAIL PROTECTED]> wrote: Title: Sr. Remedy Developer Skills: 7 yrs of software application design & develop, 5 yrs Custom Remedy application develop & Admin, Current exp as Senior Remedy developer with Remedy 6 or 7 Job description: Responsibilities include: * Providing expert-level Remedy application design, development and support. * Working with other developers and project managers to explore technical alternatives, develop project plans, estimate levels of effort and execute SW development work. * Configuring and administering system settings for Production, Staging, Test and Development environments. * Assisting the Director of Operational Support Systems in architecting specifications for systems to meet business requirements. * Facilitating data validation and verification, preparing management reports, and assisting business users in data analysis Minimum Requirements: * Minimum of 7 years of software application design and development experience; * Minimum 5 years Custom Remedy application development and administration experience * Experience with configuring Remedy Mid Tier v6 or v7; * Experience with Remedy reporting and Crystal Reports; * Experience in Database Management Systems (SQL Server, Oracle) Preferred Requirements: * ITIL Foundations Certification * .ASP, .PHP experience If interested, please send resume to [EMAIL PROTECTED] ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
