I just think it's one of the latest buzzwords. IT managers hear these grandiose stories about these new management/process techniques at conferences and via sales presentations and then jump all over them. They get very hot for awhile, people in the trenches realize it's smoke and mirrors, and they go away...only to be replaced by the next great thing.
BMC has some sales presentation they refer to as "training" where they have managers attempt to "manage" an airport using their "current know-how." Sure enough, the managers lose money in the exercise. Then they have the managers apply the ITIL techniques they're selling and voila! They turn a profit. People just eat that stuff up. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Wednesday, March 21, 2007 12:10 PM To: [email protected] Subject: Re: Full Time Remedy Developer - ATLANTA GA I still do not see the point in something like ITIL. Although to be honest I am not very familiar with its particulars, just the concept. Is there something I'm missing? Andy L. Mayfield System Operation Specialist Alabama Power Company Office: 8-226-1805 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, March 20, 2007 11:40 AM To: [email protected] Subject: Re: Full Time Remedy Developer - ATLANTA GA http://www.isoiec20000certification.com/certification/index.asp "Any organisation is able to claim compliance with an industry standard such as ISO/IEC 20000 and may put such claims in their documentation and other collateral. However, it is clearly more valuable for such claims to be independently verified as part of a formal certification scheme. ISO 9000 and BS 7799/ISO 17799 are examples where such certification schemes have already been established." So, to answer your question; it 'can' be expensive. Axton Grams On 3/20/07, patrick zandi <[EMAIL PROTECTED]> wrote: > ** > ARSList folks.. > This may not be the case .. but > Based on this.. I have a short question:: > How do you make a custom application ITIL compliant ? > Wouldn't that take alot of programming, and cost to certify ? > just wondering.. > > > On 3/20/07, Lang, Karee <[EMAIL PROTECTED]> wrote: > > Title: > > Sr. Remedy Developer > > > > Skills: > > 7 yrs of software application design & develop, 5 yrs Custom Remedy > > application develop & Admin, Current exp as Senior Remedy developer with > > Remedy 6 or 7 > > > > Job description: > > > > Responsibilities include: > > * Providing expert-level Remedy application design, development and > > support. > > * Working with other developers and project managers to explore > > technical alternatives, develop project plans, estimate levels of effort > > and execute SW development work. > > * Configuring and administering system settings for Production, Staging, > > Test and Development environments. > > * Assisting the Director of Operational Support Systems in architecting > > specifications for systems to meet business requirements. > > * Facilitating data validation and verification, preparing management > > reports, and assisting business users in data analysis > > > > Minimum Requirements: > > * Minimum of 7 years of software application design and development > > experience; > > * Minimum 5 years Custom Remedy application development and > > administration experience > > * Experience with configuring Remedy Mid Tier v6 or v7; > > * Experience with Remedy reporting and Crystal Reports; > > * Experience in Database Management Systems (SQL Server, Oracle) > > > > Preferred Requirements: > > * ITIL Foundations Certification > > * .ASP, .PHP experience > > > > If interested, please send resume to [EMAIL PROTECTED] > > > > > ________________________________________________________________________ _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > > > > > -- > Patrick Zandi __20060125_______________________This posting > was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
