We tried the same thing. We came to the conclusion that it just doesn't
work like that. It seems that you have to make it visible and let users
hide it on their own. Just for the heck of it we tried making a column
visible and then adding an active link to hide it on display. That
didn't work either.

 

It's probably stored in their User Preferences entry, or maybe their
ar.ini, but I haven't looked down that road. I think whatever is stored
would simply be a list of columns to hide, not columns to show.

 

Chad Hall  
(501) 342-2650

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin Shaffer
Sent: Thursday, March 22, 2007 1:09 AM
To: [email protected]
Subject: Add a Column to Table Prefs

 


ITSM 7.02 Patch 3
ARS 7.01 Patch 1
 

In ITSM 7 you can add/remove columns from a table and save your
preferences by user.  Is that stored in a form in Remedy or in an ini.
I have logged it and can't seem to find where it is stored.  I would
like to add like 5 columns, but make them all hidden by default and then
allow the users to add them if they want.  I can't seem to find a way to
do this.  I can add the columns as visible to the table and then the
user removes them, but that isn't what we want.

 

Just to be clear, I know how to add a column as hidden to a table, but
under table preferences from the User Tool, hidden columns will not be
in the list of columns I can add to the table.  I want to add columns to
the table that don't appear in the table by default, but when the user
selects preferences, add column, the column names will appear in there
to add.

 

Am I missing something simple here or this just can't be done?

 

   

Thanks

Kevin

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