And I'd like to add to that list--did they ever modify the RAC or RSP or whatever it's called now such that a person need not take all the official Remedy training before they can sit for the certification exam? Kind of like Microsoft? With Microsoft you can buy a book, study it, and sit for the exam. If you pass, congratulations, you're certified. In the past--and probably still now--you had to sit through Remedy's bazillion dollar pre-req training classes before you could attempt the exam. Is that still true?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Narayanan, Radhika Sent: Friday, March 23, 2007 8:28 AM To: [email protected] Subject: RAC / ATS Hi, A request to those of you who have appeared for RAC / ATS Certificate courses from BMC or is aware of it. 1. Could you please tell me what is the course pattern and examination pattern ? 2. How long each ? 3. Which version ? ARS 7.0.1 or 6.3 ? (Say in May 2007) 4. Descriptive Answers for Questions or Objective Questions ? 5. For the application development exercise in RAC , do they provide a PC with Remedy installed ready for us to develop an application ? So, I don't have to carry a laptop, do I ? 6. Found an arslist thread on ATS. Thanks to Hall Chad - chahal. Do RAC candidates also have access to web/books during the course ? 7. Is RAC an examination from day 1 or does it have training class(es) too ? 8. Should the application developed for RAC touch all the features offered by Remedy such as API,Flashboards,host Web Services & consume with a .NET/Java Application,Incoming Email engine, customize .css ...? Or would it be on core ARS? 9. RAC: Would the application allotted to us be technically complex , say for ex., Financial Accounting System or a general topic like Purchase Order Module ? 10. RAC: Should I submit a Requirements Spec, Technical Design document, unit test cases to instructor before proceeding with the development ? 11. RAC: Should I bear in mind to limit the scope of my requirements/design to what I can complete in the given time without trying to be over-ambitious ? 12. Any other useful tips ? Thanks in advance. Radhika Direct : +44 20718 20262 Extn : 20262 This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

