And I'd like to add to that list--did they ever modify the RAC or RSP or
whatever it's called now such that a person need not take all the
official Remedy training before they can sit for the certification exam?
Kind of like Microsoft? With Microsoft you can buy a book, study it, and
sit for the exam.  If you pass, congratulations, you're certified.  In
the past--and probably still now--you had to sit through Remedy's
bazillion dollar pre-req training classes before you could attempt the
exam.  Is that still true?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Narayanan, Radhika
Sent: Friday, March 23, 2007 8:28 AM
To: [email protected]
Subject: RAC / ATS

Hi,

A request to those of you who have appeared for RAC / ATS Certificate
courses from BMC or is aware of it.

1. Could you please tell me what is the course pattern and examination
pattern ? 
2. How long each ? 
3. Which version ? ARS 7.0.1 or 6.3 ? (Say in May 2007)
4. Descriptive Answers for Questions or Objective Questions ?
5. For the application development exercise in RAC , do they provide a
PC with Remedy installed ready for us to develop an      application ?
So, I don't have to carry a laptop, do I ?
6. Found an arslist thread on ATS. Thanks to Hall Chad - chahal. Do RAC
candidates also have access to web/books during
   the course ?
7. Is RAC an examination from day 1 or does it have training class(es)
too ?
8. Should the application developed for RAC touch all the features
offered by Remedy such as API,Flashboards,host Web  Services & consume
with a .NET/Java Application,Incoming Email engine, customize .css ...?
Or would it be on core ARS?
9. RAC: Would the application allotted to us be technically complex ,
say for ex., Financial Accounting System or a general topic like
Purchase Order Module ?
10. RAC: Should I submit a Requirements Spec, Technical Design document,
unit test cases to instructor before  proceeding with the development ?
11. RAC: Should I bear in mind to limit the scope of my
requirements/design to what I can complete in the given time
    without trying to be over-ambitious ?
12. Any other useful tips ?

Thanks in advance.


Radhika
Direct : +44 20718 20262
Extn : 20262



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