Why would any company send a newbie with little experience for RAC especially when these courses are so expensive ?
Thanks Radhika Direct : +44 20718 20262 Extn : 20262 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: 23 March, 2007 8:06 PM To: [email protected] Subject: Re: RAC / ATS ** I don't think that's changed, Norm. What I hope does change is the practice that a company or two seems to have where they send their newbies through all the training, and then expect them to pass the RAC class without any real experience. Most can't, and even worse, a few can, which means some customer is getting someone with knowledge but no idea how to apply it to a business setting. The training is important, but not as important as real-life experience. I would like to see WBTs that give the user the ability to "test out" of classes, for a small fee (say, equivalent to 1 day's class fee), so that qualified people could advance up to their level of certification without undue time and monetary investment. Rick On 3/23/07, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote: And I'd like to add to that list--did they ever modify the RAC or RSP or whatever it's called now such that a person need not take all the official Remedy training before they can sit for the certification exam? Kind of like Microsoft? With Microsoft you can buy a book, study it, and sit for the exam. If you pass, congratulations, you're certified. In the past--and probably still now--you had to sit through Remedy's bazillion dollar pre-req training classes before you could attempt the exam. Is that still true? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Narayanan, Radhika Sent: Friday, March 23, 2007 8:28 AM To: [email protected] Subject: RAC / ATS Hi, A request to those of you who have appeared for RAC / ATS Certificate courses from BMC or is aware of it. 1. Could you please tell me what is the course pattern and examination pattern ? 2. How long each ? 3. Which version ? ARS 7.0.1 or 6.3 ? (Say in May 2007) 4. Descriptive Answers for Questions or Objective Questions ? 5. For the application development exercise in RAC , do they provide a PC with Remedy installed ready for us to develop an application ? So, I don't have to carry a laptop, do I ? 6. Found an arslist thread on ATS. Thanks to Hall Chad - chahal. Do RAC candidates also have access to web/books during the course ? 7. Is RAC an examination from day 1 or does it have training class(es) too ? 8. Should the application developed for RAC touch all the features offered by Remedy such as API,Flashboards,host Web Services & consume with a .NET/Java Application,Incoming Email engine, customize .css ...? Or would it be on core ARS? 9. RAC: Would the application allotted to us be technically complex , say for ex., Financial Accounting System or a general topic like Purchase Order Module ? 10. RAC: Should I submit a Requirements Spec, Technical Design document, unit test cases to instructor before proceeding with the development ? 11. RAC: Should I bear in mind to limit the scope of my requirements/design to what I can complete in the given time without trying to be over-ambitious ? 12. Any other useful tips ? Thanks in advance. Radhika Direct : +44 20718 20262 Extn : 20262 __20060125_______________________This posting was submitted with HTML in it___ This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
