I think I 'accidentally' found the issue. I turned off confirmation of a new request, created several incidents and did not experience any slowness. I turned confirmation back on and it takes 10-50 seconds to come back. How in the world do I fix that?
-----Original Message----- From: Soria, Joe Sent: Fri 3/30/2007 11:01 AM To: [email protected] Cc: Subject: Slow responses Listers, I am baffled here and need some guidance. We are running ARS 6.3 patch 20 on solaris. The user community experiences extreme slowness when submitting on any form. We have verified that there is no latency on our network, we have also verified that our database is performing at a very good rate. Our app server and db server reside on the same subnet. I have performed client side logging, as well as filter/sql/api logging. Both our app server and db server are experience low load on both cpu & memory. I am not seeing any significant load of transactions nor have I been able to isolate the slowness. I have rtfm and am coming to you as a last resort (before calling support, argh). Any ideas on troubleshooting this is greatly appreciated. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

