one the ar config will need to pointed to the correctly installed oracale client on you AR server. Something like this
ORACLE_HOME: D:\oracle\product\10.2.0\client_1 PATH: ORACLE_HOME/bin If the client is not properly installed or the Registry is not cleaned of the old client data the system can not connect properly to the database. It will think you are running ora 9i. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of melreed95 Sent: Monday, April 09, 2007 8:42 AM To: [email protected] Subject: Oracle 9i to 10g upgrade issues? We are running ARS 6.3 patch 20 and need to upgrade our database to Oracle 10g from 9i. When you do this, you can't install Oracle on top of the previous version. Now that we have Oracle upgraded, remedy can't find the database. Has anyone had issues with this kind of an upgrade? Apparently Remedy hardcodes Oracle information that we will need to change. Any ideas? Thanks! Melissa ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
