I just created a couple VB scripts for this (uninstall 5.1.2 and install 7.x while leaving reports and macros). By default, using the existing 5.1.2 uninstall will leave those files alone if it is truly silent. I parsed the registry uninstall command (appended the -a -y -f switches) and truncated everything after -c. (OR you could use Installshield Pro to create)
Another script is executed to pass through the ar & ar.ini file that isn't handled in the setup.iss file for the 7.x install. If you have remote users I would also recommend making the script read the source folder contents locally in case they have trouble installing over the network, they can download the package and install locally. Anything our SMS doesn't catch is caught during Remedy login, performing a version check and using a prompt version of the VB Script. Good luck, Pat Pat Dill Enterprise Tools Team Roosevelt Commons, Floor 5 206-545-3217 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Monday, April 23, 2007 11:49 AM To: [email protected] Subject: Install of ARS 7 Client I am doing an upgrade from the 5.x client to the 7.x client and I was wondering what would be the pluses/minuses for not installing the 7.x client in the default path and installing the 7.x client in the old path in Program Files. We are working on a silent install and want to know the best way to keep the users macros, reports, etc. Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
