Hello Mike,

Make sure that IIS Admin servive and SMTP service is up and running on
the server. I would also recommend to keep polling interval at 10
minutes at least as we ran into some issues with less than 5 minute
polling interval time. Also, even if message status says "YES", you can
still have errors. Click on error tab to make sure there are no errors.

Best Regards,

Neel Gautam.
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Gates
Sent: Thursday, April 26, 2007 6:00 PM
To: [email protected]
Subject: Email engine outgoing problem

Hello Listers,

I'm running a 5.1 server on a solaris machine and am having some trouble
with the email notifications.  My messages are being created properly
and queued in the AR System Email Messages form with the 'Send Message'
set to "Yes".

My outgoing mailbox is enabled, with an email server type as SMTP
polling at 1 minute, no SSL to our SMTP server (which wants no
authentication).

>From everything I can tell, it seems to not be polling for messages to
send.  It seems to have happened after a system reboot (AR System
reboot) a few days ago (which according to AR Monitor was graceful).  No
configurations to the email setup changed (that I know of) during or
since that reboot.

Does anyone know where I can look to see what happened, or have any idea
on what might have?

Thanks in advance,
-Mike

PS: The incoming email engine is different.  A version 3 armaild that is
working fine on the same system.

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