It only happened on the mid tier. It actually turned out to be that the user was trying to copy a router config that had special characters into the diary field. When we took out the special characters the record saved with no error.
Janet Mahan [EMAIL PROTECTED] 941.766.6199 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mohan Panchangmath Sent: Friday, April 27, 2007 1:11 PM To: [email protected] Subject: Re: ARERR 9351 ** Hi Janet, Is this happening on mid-tier? Because the error message guide says that this happens on "An internal error occurred during a back channel request from the browser to the mid tier server." But the error message guide suggest that it is midtier specific. What does the DB log on the client side says? Thanks, Mohan ----- Original Message ---- From: "Mahan, Janet L [EQ]" <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, April 27, 2007 11:35:13 AM Subject: ARERR 9351 ** Has anyone experienced this error message? I can't find it in kb and BMC has not responded to my ticket yet. It only happens when typing in the diary field. __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Ahhh...imagining that irresistible "new car" smell? Check out new cars at Yahoo! Autos. <http://us.rd.yahoo.com/evt=48245/*http://autos.yahoo.com/new_cars.html; _ylc=X3oDMTE1YW1jcXJ2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3LWNhcnM -> __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
