I found it Susan, Susan, I found the product, I noticed the reports can be in RTF / Excel / CSV / HTML and PDF. Here is a thought.. Are your reports in PDF by any chance ? I have seen issues with PDF reports elsewhere and your RAM issue. What if you made your reports html, does the ram usage go down? There is a hotfix, I am guessing you have applied this as well.
What if you schedule a script to kill the product and restart it every 2 hours ? I know this is not permanent. On 5/3/07, patrick zandi <[EMAIL PROTECTED]> wrote:
Do you run this application from your desktop or from the server ? If you run this on the server, do you use remedy's email engine with it ? or does it have its own ? Does it run on JAVA ? I know nothing of this application, and it may not help with the questions Susan, however I am interested in the application myself as well. This might be a little selfish, I am sorry if it seems that way. On 5/3/07, Susan Palmer <[EMAIL PROTECTED]> wrote: > > ** Hi everyone, > > I've been using the CrystalDesk Report Scheduler PRO for over a year now > and I find it a great timesaver. I don't have a crystal server or report > server, but I do have many requests for daily reports that needed to be > automated. I just create the Crystal report, put the report definition on > the server, and then user the scheduler to email the report at a specified > time, and day frequency desired. Works great from that perspective. It > uses the AR ODBC driver. > > Where I have a problem, is that there must be some kind of memory leak > issue at some point when the reports are generated. Something is not > closing properly and although I've requested help from CrystalDesk little > has been forthcoming. Therefore every other day right now I have to go in > and 'exit' the application and restart it to clear the memory usage it has > accumulated. Since the memory usage is on that application in the Task > Manager I would think it's the application not doing something it's supposed > to. When I first start the application memory usage is about 7,220K, after > one day of report generation it is 519,124K ! > > Is anyone else using the scheduler out there and if so, do you have the > problem too? If you fixed it, how? I have to add quite a few more reports > to the scheduler and that's going to mean a daily exit/restart. > > Thanks for your help, > Susan > > ARS 5.1.2P1428 > Oracle 9i2 > (upgrade to 7.0.1P2, Oracle 10g scheduled for 5/11, 2nd time at it ) > Windows 2003 > 3.62 GB Ram > CPU 3.06 GHz > > Susan Palmer > ShopperTrak > 200 W Monroe St 11th Floor > Chicago, IL 60606 > Office: 312-529-5325 > Cell: 312-502-7687 > [EMAIL PROTECTED] > __20060125_______________________This posting was submitted with HTML in > it___ -- Patrick Zandi
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