Dear all, I'm having trouble importing solutions into ARServer. We have solution summary, solution description, case summary and case description in more than 300 character ( > 1500 character actually).
I change the field above respectively in HPD:Solutions form through remedy administrator so it has unlimited length. After that I use arimport to and have the data imported into that form. It was succesfull. But, when I want to search possible solution on solution tab in the support console, errors showed up like this : "ARERR [552] Failure during SQL operation to the database: The text, ntext, and image data types cannot be used in an ORDER BY clause. (SQL Server 420)" Has anyone have the same situation like I'am..? Please share your experience and how did you solve the problems.. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
