Thanks Roger, but I don't find the ARDBC:FieldMapping form in my system, how 
can i find it??
My system is 

AR Server 7.0
Remedy Service Management IT 7.0
OS: Linux
Database: Oracle 10g

Thanks and regards


________________________________________
De: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] En 
nombre de Roger Justice
Enviado el: Jueves, 10 de Mayo de 2007 09:53 a.m.
Para: [email protected]
Asunto: Re: Help with SHR:ARDBC_OverviewConsole
Importancia: Alta

Your explanation needs clarification since the data in the 
SHR:ARDBC_OverviewConsole is provided by each form independent of the other 
forms. I have added new field mappings using the ARDBC:FieldMapping form.
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Thu, 10 May 2007 10:45 AM
Subject: Help with SHR:ARDBC_OverviewConsole
Hi dear listers
We need modify the vendor form SHR:ARDBC_OverviewConsole
The registers that comes of the form TMS:Task the status must change "Assigned" 
for "Asignado" but to do this affect to the HPD:Help Desk's registers puts them 
for the same "Asignado" status when in this form the status is modified so that 
the status Assigned changes for "Registrado"
How can I modify the records of the form TMS:Task without affecting those of 
HPD:Help Desk?
"Asignado", "Registrado" are in Spanish language, because we are in Mexico ;)
Thanks in advance
Greetings from Mexico City.

__________________________________________
Atentamente
Guillermo Alfredo Torres Barrón
Proyectos ARS Remedy
Grupo Financiero Banorte
Calzada de Tlalpan #2980, Col. Ejidos de
Santa Ursula Coapa, C.P. 04850
México, D.F.
Tel Directo: 51746520, ext: 8505-2520 



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