Depending on what version of arserver you have, or upgraded from,
there was a derver statistics differences form that was implemented
horribly.  If you disable the filter on the Server Statistics form
that pushes to the differences form, you will not see a performance
impact.

Axton Grams

On 5/15/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
**


Then its probably our underpowered development environment here.. I had
turned on the Server Statistics a couple of weeks ago but noticed it was
collecting more information than needed and there is no way of turning off
the rest of the stats that I know of. Maybe something in the config file to
make it collect only user and license related information?

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Shellman, David
Sent: Tuesday, May 15, 2007 4:05 PM
To: [email protected]
Subject: Re: License Monitor

**
Joe,

We have our system set to log server statistics on a fairly frequent
interval and we don't see a lot of impact.

I'll agree that Misi's processes are robust and give nice data.

For us, I created a form that collects data on the number of creates and
modifies an individual does with in an hour.  From the server statistics, we
know our peak hours of usage and I can relate the creates/modifies within
those time periods and adjust float to fixed licenses as needed.

Dave
 ________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Tuesday, May 15, 2007 2:43 PM
To: [email protected]
Subject: Re: License Monitor


**
Carol,

I see what you are indicating, but this will still not really give you a
real time dataset of actual usage but a approximate usage based on ur
statistics collected every 30 minutes as in your case.

To get a true data set, you may need to use a utility like that of Misi's.
Christopher chimed in saying they use it and I can verify that for a fact as
I was working with Christopher on a brief engagement with Premier Global
Services, and Christopher did show me those outputs and the overhead it
causes to poll that information is virtually negligible as compared to the
overhead caused to write to the server statistics form. If I remember right
Christopher has set his system to poll the system for license usage on a
much more frequent basis.. I do not recall the exact time but it was well
under 30 minutes. I recall questioning that interval but he did prove to me
that the system resource was not even touched at the time it collected that
information..

One of the reasons the server statistics utilizes higher resources is
perhaps the fact that it throws a higher number of calls to the AR System
server. Calls to count API calls, License info, etc etc.. whereas a
specialized utility probing only the license info would take a far lesser
hit.

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849
Sent: Tuesday, May 15, 2007 9:19 AM
To: [email protected]
Subject: Re: License Monitor

**
Joe,

I think you missed the part where I said that WE ARE runnning in Server
Groups (we have 2 load balanced servers).  The system creates one record per
each server so you don't get the aggregate count.  HOWEVER, since it's a
Remedy form, you can create fields and add workflow to get the total counts
you are looking for.  This is what I have done.  We are interested in the
Total # of Current Users and the Total # of Floating Licenses in use so I've
added 4 fields to the form; two that I am using to set the counts from the
other record, and two to sum up the total count.  It works like a charm and
we simply report off of the records where the Total Count is not NULL.

Let me know if you need any help with the workflow.

Thanks.
Carol



 ________________________________
 From: Joe D'Souza [mailto:[EMAIL PROTECTED]
Sent: Monday, May 14, 2007 5:26 PM
Subject: Re: License Monitor


**

Carol,

I sort of like that feature too, only I'm not confident it might work
correctly in a load balanced environment.. Has anyone tested it on a load
balanced environment (Server Groups)?

Server statistics I believe work per named server basis to poll all the
statistics. I do not think it runs against a server group to get an
aggregate count of API calls. and other statistics.

Correct me if I am wrong..

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849
Sent: Monday, May 14, 2007 5:09 PM
To: [email protected]
Subject: Re: License Monitor

**

Alan,

If you're running ARS v. 7.x, you're in luck!  One of the new features that
it has is the logging of Server Statistics - including license monitoring!
You set the interval that you want in the Admin Tool, Advanced Tab.  We have
the Server Statistics setting set to "Cumulative Queue" with the Recording
Interval set to 1800 seconds (every 30 minutes).  The statistics get logged
to a Form called Server Statistics.  Because we are running in Server
Groups, we had to get tricky with the workflow to combine the records that
each server produces so that we could get the total.  Once we did that, we
built some nifty graphical reports using Crystal that displays much of the
same info that ESP used to show.  We also use workflow to send an email of
the Total Floating License usage during the 2 peak times of the day.  And if
it reaches a certain threshhold, we have a notification for that as well.

We are thrilled with this new feature and are happy to, once again, have a
handle on our Floating License usage.  Let me know if you have any
questions.

Thanks.
Carol Carnevali
Director, Remedy Enterprise
Broadridge Financial Solutions

ARS 7.0.01 (patch 002)

 ________________________________
 From: L. J. Head [mailto:[EMAIL PROTECTED]
Sent: Monday, May 14, 2007 10:48 AM
Subject: Re: License Monitor


**
www.rrr.se

 ________________________________
 From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alan Abrams
Sent: Monday, May 14, 2007 8:33 AM
To: [email protected]
Subject: License Monitor


**
Anyone have any recommendations for a license monitor?  I know there used to
be an rrr License Monitor application but can't seem to find it.

Thanks

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