Hi Neha,

That is great and will work from the client side but how will this work on
filter level.  How will I pass the qualification string in a set-fields of a
filter?

Francois

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Vyom Labs - ITSM Support
Sent: 16 May 2007 05:10 PM
To: [email protected]
Subject: Re: Dynamic Value Qualifications

<http://www.vyomlabs.com>

As per your requirement, what I understand is that: -

1)I have created a Qualification field on form A and created the Active 
link on it having the Set Field Action Value as $USER$ + " has logged 
ticket " + $TT$ + " with CTI " + $Category$ + "," + $Type$ "," $Item$ 
and commit the changes.

2)On form B I have taken the Table Field that takes data i.e. Request Id 
and Qualification from form A

3)Then, I have created the active link that executes on Menu/Row/Level 
Choice on form B using the Set Field Action and setting a field by the 
Value $Column2$.

Thereby I am dynamically passing the parameters instead of a hard coding 
it in the Value part of the Set field action.

Hope, it helps you.

Regards,

Neha


www.*vyomlabs*.com <http://www.vyomlabs.com>

Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance

Francois - BTT wrote:
> **
>
> Hi All,
>
> I would like to find out what methods are out there to accomplish the 
> configuration of *dynamic qualifications* for example;
>
> Have a table with the following columns and values.
>
> *Request ID | Qualification*
>
> 000000000000001 | $USER$ + " has logged ticket " + $TT$ + " with CTI " 
> + $Category$ + "," + $Type$ "," $Item$
>
> I would then like to use the qualification as the Value in a Set 
> Fields for Active Links or Filters instead of hard coding the string 
> for setting a field.
>
> Hope it make sence.
>
> Regards
>
> Francois//
>
> __20060125_______________________This posting was submitted with HTML 
> in it___ 

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