Use the keyword EXTERNAL() and insert that field containing that qualification in this keyword.. eg EXTERNAL($QualificationField$)
Note that the values of KEYWORDS such as $NULL$ in a Qualification field should be entered as $\NULL$ to escape the $ sign. Else the Keyword would get directly translated before being passed to the qualification resulting in a unexpected result. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 12:09 PM To: [email protected] Subject: Re: Dynamic Value Qualifications Hi Neha, That is great and will work from the client side but how will this work on filter level. How will I pass the qualification string in a set-fields of a filter? Francois -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Vyom Labs - ITSM Support Sent: 16 May 2007 05:10 PM To: [email protected] Subject: Re: Dynamic Value Qualifications <http://www.vyomlabs.com> As per your requirement, what I understand is that: - 1)I have created a Qualification field on form A and created the Active link on it having the Set Field Action Value as $USER$ + " has logged ticket " + $TT$ + " with CTI " + $Category$ + "," + $Type$ "," $Item$ and commit the changes. 2)On form B I have taken the Table Field that takes data i.e. Request Id and Qualification from form A 3)Then, I have created the active link that executes on Menu/Row/Level Choice on form B using the Set Field Action and setting a field by the Value $Column2$. Thereby I am dynamically passing the parameters instead of a hard coding it in the Value part of the Set field action. Hope, it helps you. Regards, Neha www.*vyomlabs*.com <http://www.vyomlabs.com> Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance Francois - BTT wrote: > ** > > Hi All, > > I would like to find out what methods are out there to accomplish the > configuration of *dynamic qualifications* for example; > > Have a table with the following columns and values. > > *Request ID | Qualification* > > 000000000000001 | $USER$ + " has logged ticket " + $TT$ + " with CTI " > + $Category$ + "," + $Type$ "," $Item$ > > I would then like to use the qualification as the Value in a Set > Fields for Active Links or Filters instead of hard coding the string > for setting a field. > > Hope it make sence. > > Regards > > Francois// > > __20060125_______________________This posting was submitted with HTML > in it___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.467 / Virus Database: 269.7.1/805 - Release Date: 5/15/2007 10:47 AM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.467 / Virus Database: 269.7.1/805 - Release Date: 5/15/2007 10:47 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
