Is there a way to select random requests from a form? For example, we want to start doning random checks on the quality of our tickets. So we want to pick 10 random resolved tickets each week from our support-groups. I figured I could create a macro or AL to query the from with a date range, group range, and select 10 random and print them to my default printer with a specified report. I looked trhogh DAB and DAA and could not find a function or process to do a Random selection. Any ideas? My fallback plan is to search for resolved tickets in a date range and group range and export the results to excel, use excel RAND function get the ticket num bers and search on those in Remedy and print those out.
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