Hi LJ,

 

I am not sure if I've understood your reply correctly. Let me provide
some more background. We have about 150 mailboxes and it will be
doubled/tripled in next few months. Till we re-design the system to
restrict number of mailboxes, a short-term solution is to have multiple
email-engines polling separate incoming mailboxes as right now we see
emails sent to POP3 server don't make it to remedy for up to 24+ hours
due to extremely high volume. So, for short-term we want multiple email
engines polling different set of incoming mailboxes and anticipate that
it would buy us some time till we come up with long-term solution
(although, doing this will be a manual maintenance effort to say which
email-engine will be polling which mailboxes and so forth and so on but
that's the risk we are willing to take to buy us some time).

 

With that said, back to your response - I didn't understand what you
meant by "it's a PITA to get working because the Email Engine doesn't
offer multiple Service names like the Server does...so you must either
run some commands that I received off of the list, or manually edit the
registry (like I ended up doing)...I've done this in the 6.3 world.
Only gotcha that comes to mind is I seem to remember a 'feature' in the
7.x email engine that causes all users to be cached on startup.  This
could get very expensive, memory wise, if you have lots of users.
Oh...and the only reason to do this would be to have them connect to
different Remedy servers....a single mail instance can poll multiple
incoming mail boxes."

 

Thanks in advance.

 

Neel Gautam 

Accenture - Chicago Delivery Centre

MSN: [EMAIL PROTECTED]     AIM: neelgautam

 

Core Values:    

Stewardship

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Best People

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One Global Network

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Respect for the Individual

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________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Tuesday, May 22, 2007 7:38 AM
To: [email protected]
Subject: Re: has anyone used multiple email-engines on one server?

 

I have multiple email engines on a single box strictly for outgoing
purposes...it's a PITA to get working because the Email Engine doesn't
offer multiple Service names like the Server does...so you must either
run some commands that I received off of the list, or manually edit the
registry (like I ended up doing)...I've done this in the 6.3 world.
Only gotcha that comes to mind is I seem to remember a 'feature' in the
7.x email engine that causes all users to be cached on startup.  This
could get very expensive, memory wise, if you have lots of users.
Oh...and the only reason to do this would be to have them connect to
different Remedy servers....a single mail instance can poll multiple
incoming mail boxes.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of SUBSCRIBE arslist Neel
Sent: Tuesday, May 22, 2007 5:58 AM
To: [email protected]
Subject: has anyone used multiple email-engines on one server?
Importance: High

** 

Hello listers,

 

I would really like to know if anyone here has used multiple
email-engines to poll mailboxes. Any experiences? I would like to get
some feedback around how much is the effort installing another
email-engine on a machine with already one (or more) email-engines
running? Any issues or does anyone know of any known defects? How is the
maintenance effort? Any feedback would be appreciated.

 

Thank you, 

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