Hi, George "It doesn't take anything more than a Read license to SUBMIT new tickets. When we got that straightened out around here..."
How did you ? Are you talking about switching to "locked" mode? We are in "changeable" mode and users get "READ" type only when "FLOATING" unavailable. How people with "FIXED" will get "READ"? >From what i can see it never happens in my log files. Regards, : Igor Ivanov - Remedy Sr. Developer : Business Line Application Support Team : Office of the CIO : GSA Federal Acquisition Service : Ph: 703.605.1837 : ICQ: 239.456.713 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
