Hi: I want to grab all the closed tickets for a particular day and last 5
worklogs for the ticket every evening. I know I can use perl DBI to access
the view (hpd_help_desk), grab the closed tickets and go to the view for the
worklog and grab the worklogs. Wondering if doing the same thing is easier
via ARS perl? Could someone who has used ARSPerl provide reasons why it
might be a good idea to use ARS Perl or is it ok either way?

 

Thanks

Ray


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