all in all, it'll be MUCH easier to use the database backend for queries in perl. The ARS API is pretty good but it's slow for queries compared to using the SQL backend.

-A

On May 28, 2007, at 12:26 PM, Ray M wrote:

**
Hi: I want to grab all the closed tickets for a particular day and last 5 worklogs for the ticket every evening. I know I can use perl DBI to access the view (hpd_help_desk), grab the closed tickets and go to the view for the worklog and grab the worklogs. Wondering if doing the same thing is easier via ARS perl? Could someone who has used ARSPerl provide reasons why it might be a good idea to use ARS Perl or is it ok either way?
 
Thanks
Ray
__20060125_______________________This posting was submitted with HTML in it___
Andrew N. Hicox
Hicox Information Systems LLC
Manassas, VA  USA
http://hicox.com
[EMAIL PROTECTED]
703-367-9085

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