Thanks, Mohan, but my User tool is also at 7.01 patch 2.

Dwayne

BTW: I do appreciate all these questions, even tho so far none of them have 
solved the problem.  At least people are trying and maybe something will work 
eventually.

---- Original message ----
>Date: Tue, 29 May 2007 10:31:31 -0700
>From: Mohan Panchangmath <[EMAIL PROTECTED]>  
>Subject: Re: ARSList Question NOT SOLVED AFTERALL  
>To: [email protected]
>
>Hi Dwayne,
>
>What version of user tool you are using?
>Perhaps upgrading the user tool version if not already
>will help..
>
>Thanks,
>Mohan
>--- Dwayne Martin <[EMAIL PROTECTED]> wrote:
>
>> Tony,
>> 
>> That is exactly what we did.  We copied the db over
>> to the new machine, than ran did the 7.01
>> installation as an upgrade.
>> 
>> Dwayne
>> 
>> ---- Original message ----
>> >Date: Tue, 29 May 2007 12:14:16 -0500
>> >From: Tony Worthington <[EMAIL PROTECTED]>
>>  
>> >Subject: Re: ARSList Question NOT SOLVED AFTERALL  
>> >To: [email protected]
>> >
>> >Dwane -
>> >
>> >The problem is that there are database structure
>> changes between v6.3 and 
>> >v7 (and most major versions for that matter.)
>> >
>> >You'll need to run the v7 installer against your
>> new DB instance, and 
>> >choose upgrade.
>> >
>> >hth,
>> >tony
>> >
>> >
>> >-- 
>> >Tony Worthington
>> >[EMAIL PROTECTED]
>> >262-703-5911
>> >
>> >
>> >
>> >Dwayne Martin <[EMAIL PROTECTED]> 
>> >Sent by: "Action Request System discussion
>> list(ARSList)" 
>> ><[email protected]>
>> >05/29/2007 12:04 PM
>> >Please respond to
>> >[email protected]
>> >
>> >
>> >To
>> >[email protected]
>> >cc
>> >
>> >Subject
>> >Re: ARSList Question NOT SOLVED AFTERALL
>> >
>> >
>> >
>> >
>> >
>> >
>> >My joy has turned to sorrow!  The problem has
>> returned.  Now I can't even 
>> >open it in query mode.  When I try,
>> >
>> >"*** glibc detected *** double free or corruption
>> (fasttop): 0x13090690 
>> >***" 
>> >
>> >appears on the server display, the server crashes,
>> and 
>> >
>> >"ARERR [91] RPC call failed : RPC: Unable to
>> receive; Asynchronous event 
>> >occurred" 
>> >
>> >appears on the WUT.
>> >
>> >I've tried resaving the form, and it doesn't seem
>> to help.  (I'm losing 
>> >all my self-confidence. Maybe when I thot it was
>> working I was in the 
>> >wrong server.)
>> >
>> >To answer the others who replied:
>> >
>> >Roger, both of the form's table fields are pointing
>> to the right server.
>> >
>> >Nisha, both T701 and H701 have one record.
>> >
>> >Tony, they were different versions.  The old system
>> was at 6.3 and the new 
>> >is 7.01.  That could easily be part of the problem.
>>  Any idea what I can 
>> >do about it?  Saving the form in the admin tool
>> doesn't seem to help, 
>> >altho I thot it did for a while there.
>> >
>> >Thanks everyone for your suggestions,
>> >Dwayne Martin
>> >
>> >Dwayne Martin
>> >Computing Support
>> >James Madison University
>> >
>>
>>_______________________________________________________________________________
>> >UNSUBSCRIBE or access ARSlist Archives at
>> www.arslist.org ARSlist:"Where 
>> >the Answers Are"
>> >
>> >----- Message from Dwayne Martin <[EMAIL PROTECTED]>
>> on Tue, 29 May 2007 
>> >11:13:55 -0400 (EDT) -----
>> >To:
>> >ListServe <[email protected]>
>> >Subject:
>> >RE: ARSList Question SOLVED
>> >George,
>> >
>> >Yes, I am quite sure I opened the form in the Admin
>> tool and saved it, but 
>> >it didn't do any good.
>> >
>> >But just to be sure, I tried it again- and this
>> time IT WORKED !
>> >
>> >Thank you for prodding me into trying it again.
>> >Thanks also to Roger, Tony and Sharma for your
>> replies.
>> >
>> >Best Wishes,
>> >Dwayne
>> >
>> >PS- I am getting up there in years, so there is the
>> remote possibility 
>> >that I just THINK I saved it the first time.
>> >
>> >Dwayne Martin
>> >Computing Support
>> >James Madison University
>> >
>>
>>_______________________________________________________________________________
>> >UNSUBSCRIBE or access ARSlist Archives at
>> www.arslist.org ARSlist:"Where 
>> >the Answers Are"
>> >
>> >----- Message from "Payne, George"
>> <[EMAIL PROTECTED]> on Tue, 29 
>> >May 2007 09:54:29 -0500 -----
>> >To:
>> ><[EMAIL PROTECTED]>
>> >Subject:
>> >ARSList Question
>> >** 
>> >Hey Dwayne,
>> > 
>> >I used to run the Remedy installation at UVA just
>> down the road from you!
>> > 
>> >Have you tried opening the form with the 7.0 ADMIN
>> tool and then saving 
>> >it.  An older form format may be the cause of what
>> you?re seeing.
>> >
>> >Best of luck,
>> >George
>> > 
>> >George Payne
>> >Assistant Director, User Services
>> >Information Technology Services
>> >University of Texas at Austin
>> >512.232.7513
>> > 
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>_______________________________________________________________________________
>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
>Answers Are"

Dwayne Martin
Computing Support
James Madison University

_______________________________________________________________________________
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