Thanks, David, and L. J., Now that I know that I'll use that channel. (This is probably stated very clearly somewhere but I overlooked it.)
Dwayne ---- Original message ---- >Date: Tue, 5 Jun 2007 09:37:53 -0600 >From: "L. J. Head" <[EMAIL PROTECTED]> >Subject: Re: Making an attachment field read-only >To: [email protected] > >He is one of those people...but he's only here on an advisory >perspective....yes...to create an RFE you need to create a ticket requesting >the enhancement...they will verify that all of the information necessary is >present...and submit the RFE on your behalf > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Tuesday, June 05, 2007 9:27 AM >To: [email protected] >Subject: Re: Making an attachment field read-only > >David, > >I take it that you are one of these "BMC Support folks", so I'll pass this >suggestion on to you. Could you please make attachment fields available to >the "Change Field" action, so that they can be changed from read-write to >read-only dynamically. > >There used to be an "Enhancement Request" link. Whatever happened to it? >How do we get in touch with these "BMC Support folks?" Should we submit a >Support ticket? > >Dwayne > >---- Original message ---- >>Date: Tue, 5 Jun 2007 08:18:15 -0700 >>From: "Easter, David" <[EMAIL PROTECTED]> >>Subject: Re: Making an attachment field read-only >>To: [email protected] >> >>> Does BMC Remedy still accept suggestions? >> >>Yes - they are called "Request for Enhancement" (RFE) and can be >>submitted through the BMC Support folks. >> >>Thanks, >> >>-David J. Easter >>Sr. Product Manager, Service Management Business Unit BMC Software, >>Inc. >> >>The opinions, statements, and/or suggested courses of action expressed >>in this E-mail do not necessarily reflect those of BMC Software, Inc. >>My voluntary participation in this forum is not intended to convey a >>role as a spokesperson, liaison or public relations representative for >>BMC Software, Inc. >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) >>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >>Sent: Tuesday, June 05, 2007 8:04 AM >>To: [email protected] >>Subject: Re: Making an attachment field read-only >> >>Thanks for the suggestion, Brad. >> >>Does BMC Remedy still accept suggestions? I think it is silly that we >>have to go thru all this to lock down an attachment. >> >>Dwayne Martin >>James Madison University >> >>---- Original message ---- >>>Date: Tue, 5 Jun 2007 07:52:16 -0700 >>>From: Brad J <[EMAIL PROTECTED]> >>>Subject: Re: Making an attachment field read-only >>>To: [email protected] >>> >>>I had the same issue. What we did is create 2 attachment pools. The >>>first attachment pool has the ability to add/edit/delete. The second >>>one only allows you to view. >>>When $OPERATION$ = "CREATE", you make the first attachment pool >>>visible, and the other pool hidden behind it. >>>On submit, have an AL (action 1) copy the attachments to your hidden >>>pool. Then have action2 set the original attachment pool to values to >>>$NULL$. >>>When $OPERATION = "MODIFY", show the hidden pool (that now has the >>>attachments), and hide the first pool. >>> >>>Brad Joerres >>>Thomson Financial >>> >>> >>>On Jun 5, 6:56 am, Dwayne Martin <[EMAIL PROTECTED]> wrote: >>>> Greetings everyone, >>>> >>>> We want to create a "Diary" attachment field, which means that once >>you've attached a document you can't delete or change it. >>>> >>>> I don't see the attachment fields in the field list for the active >>link "Change Field" action. Is there any way you can dynamically make >>an attachment field read-only? >>>> >>>> (ARS 7.01 patch 2, Linux server, Oracle 10 db) >>>> >>>> Dwayne Martin >>>> Computing Support >>>> James Madison University >>>> >>>> ____________________________________________________________________ >>>> _ ______-____ UNSUBSCRIBE or access ARSlist Archives >>>> atwww.arslist.orgARSlist:"Where the Answers Are" >>> >>>______________________________________________________________________ >>>_ ________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>ARSlist:"Where the Answers Are" >> >>Dwayne Martin >>Computing Support >>James Madison University >> >>_______________________________________________________________________ >>_ >>_______ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>ARSlist:"Where the Answers Are" >> >>_______________________________________________________________________ >>________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>ARSlist:"Where the Answers Are" > >Dwayne Martin >Computing Support >James Madison University > >____________________________________________________________________________ >___ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the >Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the >Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
