We just successfully got our server group up and running. However, we're not seeing the two servers in the Server Ranking form, we're only seeing the one "remprd" server name which happens to be the server group name.
We were confused on setting a server-connect-name in the ar.conf when we were reading about it in the documentation. We need a common server-name for the workflow to access remedy correct? but different server-connect-names? I'm a little confuse on how Remedy determines the different servers and how we set it up in the Server Ranking form since we only see one (most likely our fault on configuration). I was wondering if someone, that has a server group running, could send me their ar.conf file so that we could use it as a template for ours and see what we need to change/add to ours so that the Server Ranking form will work. Also, does setting these values in the ar.conf give us our two distinct server names we'll see in the Server Ranking form? Or is that another value someplace else? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
