Re: Introducing 'Feeds' plug-in to AR System MidTier...Just figured that out 
too when Chris Blue and Lynn wrote to me offline.. Its not just the old 
username, but also the password that you used to use back then.. I had to go 
through a string of passwords that I might have gone through before I guessed 
the right one..

I guess this is another case of 'working as designed' if I had to ask Remedy 
Support as to why they changed the login name to the support site to an email 
address but left this part out..

I am yet to receive a good reason from them when I asked them why they 
associated my age old email address from my days with CyberMAK Information 
Systems as my login name, when I had long left CyberMAK. I had my profile 
updated after leaving CyberMAK with my new email address but apparently they 
missed that when they made that change.. The best I response I received from 
one of them is we have no idea why the older email address was selected as your 
login name..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] Behalf Of Shellman, David
  Sent: Monday, June 11, 2007 3:01 PM
  To: [email protected]
  Subject: Re: Introducing 'Feeds' plug-in to AR System MidTier...


  Joe,

  Development community is different than the current Support login.

  In my case it's my old support login.  It may only because I set it up that 
way.

  Dave
  --------------------------
  [EMAIL PROTECTED] (Wireless)

  ----- Original Message -----
  From: Action Request System discussion list(ARSList) <[email protected]>
  To: [email protected] <[email protected]>
  Sent: Mon Jun 11 14:57:16 2007
  Subject: Re: Introducing 'Feeds' plug-in to AR System MidTier...

  I still seem to have a problem.. Is this login the same as the one used to
  login into Support? I can login to support and view my issues etc but cant
  seem to login to community downloads.. Are these 2 portals different from
  each other and require separate accounts?

  Joe

  -----Original Message-----
  From: Action Request System discussion list(ARSList)
  [mailto:[EMAIL PROTECTED] Behalf Of Heider, Stephen
  Sent: Monday, June 11, 2007 2:42 PM
  To: [email protected]
  Subject: Re: Introducing 'Feeds' plug-in to AR System MidTier...


  I was able to login just now and download it.

  Stephen

  -----Original Message-----
  From: Action Request System discussion list(ARSList)
  [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Monday, June 11, 2007 2:32 PM
  To: [email protected]
  Subject: Re: Introducing 'Feeds' plug-in to AR System MidTier...

  Is there a problem logging to the Community Downloads page?? I tried to
  log in and got an error "Error Detected" with no error details..

  Joe

  -----Original Message-----
  From: Action Request System discussion list(ARSList)
  [mailto:[EMAIL PROTECTED] Behalf Of Dogiparthi, Maruthi
  Sent: Monday, June 11, 2007 2:10 PM
  To: [email protected]
  Subject: Introducing 'Feeds' plug-in to AR System MidTier...


  Hi,

  'Feed' is a recent technique to syndicate information from multiple
  sources easily. Recent versions of popular browsers (Internet Explorer
  7.0, Firefox
  2.0) and rich desktop applications (FeedDemon etc) support 'feeds' very
  well. Popular websites (CNN.com, msnbc.com etc) allow users to subscribe
  to feeds and get their content easily. In intranet environments, many
  users'd be interested in getting updates from different systems thru
  feeds along with news etc.

  RSS is one of the popular formats behind this technique. AR System
  application developers can feed-enable their data using this mid-tier
  plug-in that communicates with AR System server and transforms data to
  RSS feed format.


  This plug-in is tested with 7.0.1 Patch 2 (MidTier and AR Server) but
  should work with 7.0.1 version onwards.

  * To reach the download location, do the following:

    - Go to http://www.bmc.com/arsystem/dev_community/
    - Click on Community Downloads
    - You should see 'Feeds Plug-in' listed under "New to Community
  Downloads". Select it.
    - Click on View Download button
    - In the resulting page, go to Attachment tab

  * Download Feeds.zip and 'Feeds and ARSystem.doc' and open it for the
  installation instructions

  More details:
  * Attached document has more info on security aspects and general
  introduction to feeds etc
  * This plug-in is a sample data visualization plug-in and not officially
  supported by BMC

  Feel free to send me an email if you have questions/comments or defects
  to report or enhancement requests.


  Thanks
  Maruthi (maruthi_dogiparthi -add @bmc.com to this name) No virus found
  in this outgoing message.
  Checked by AVG Free Edition.
  Version: 7.5.472 / Virus Database: 269.8.13/843 - Release Date:
  6/10/2007
  1:39 PM

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  No virus found in this incoming message.
  Checked by AVG Free Edition.
  Version: 7.5.472 / Virus Database: 269.8.13/843 - Release Date: 6/10/2007
  1:39 PM

  No virus found in this outgoing message.
  Checked by AVG Free Edition.
  Version: 7.5.472 / Virus Database: 269.8.13/843 - Release Date: 6/10/2007
  1:39 PM

  
_______________________________________________________________________________
  UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"


No virus found in this outgoing message.
Checked by AVG Free Edition. 
Version: 7.5.472 / Virus Database: 269.8.13/843 - Release Date: 6/10/2007 1:39 
PM

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

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