Hello Listers,
ARS 6.03.00 Patch 14
Midtier 7 Patch 2
New Atlanta Servletexec 5
Java 1.4.2_13
Has anyone come across a problem with logging out of Midtier? I can
connect and use Midtier 7 but when I log out, via an AL run process I
get the following in the browser:
Error. The server encountered an unexpected condition which prevented it
from fulfilling the request.
java.lang.NoClassDefFoundError:
com/remedy/arsys/support/MessageTranslation
at
pagecompile._shared._logout_xjsp._jspService(_logout_xjsp.java:101)
at
com.newatlanta.servletexec.JspHttpJspPage.service(JspHttpJspPage.java:41
)
at
com.newatlanta.servletexec.JspServlet.service(JspServlet.java:1024)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at
com.newatlanta.servletexec.SERequestDispatcher.forwardServlet(SERequestD
ispatcher.java:638)
at
com.newatlanta.servletexec.SERequestDispatcher.forward(SERequestDispatch
er.java:236)
at
com.newatlanta.servletexec.SERequestDispatcher.internalForward(SERequest
Dispatcher.java:283)
at
com.newatlanta.servletexec.ApplicationInfo.processApplRequest(Applicatio
nInfo.java:1809)
at
com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostI
nfo.java:898)
at
com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1
081)
at
com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:9
63)
at
com.newatlanta.servletexec.ServletExecService.processServletRequest(Serv
letExecService.java:167)
at
com.newatlanta.servletexec.ServletExecService.Run(ServletExecService.jav
a:204)
at
com.newatlanta.servletexec.HttpServerRequest.run(HttpServerRequest.java:
486)
BMC Remedy wants me to re-install Midtier 7 Patch 2 "since this is
Windows". I had already run through a couple of re-installs last night.
I have confirmed the Path for the WEB-INF\lib and everything else they
asked me to check.
Any help would be appreciated.
John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me
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