Dave,
Same situation here. Went to a RUG meeting sponsored by
Column and it seemed it was mostly a sales pitch for SRM and Remedy 7.x.
Really no collaboration of sorts. They should re-name it RPG( Remedy
Promotion Group ). I guess, if the sponsor is a Column per se, then its
mostly a sales presentation. Basically, it was a waste of time for me
as well.
I feel that support is an abbreviated notion for these guys.
6 months back I submitted a couple of requests to our third-partyr
support line and to this day, I have not gotten any response, and we're
paying these guys. Nice ' gig ' I thought.
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Tuesday, June 12, 2007 8:42 PM
To: [email protected]
Subject: Re: BMC Rant
I know others here don't have any issues with Column. For me they have
never been some one I would go to for support.
I've been to local RUG's where the Column folks simply read the
Powerpoint slides. No additional information was added. Waste of time.
It also seems that Column is attempting to create their own User World
in Atlantic City..
Dave
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