Hi Listers,

BMC Remedy documentation and the knowledge base aren't helpful in explaining the ARERR 9200 I'm seeing when a non-admin user tries to view a flashboard.

ARERR [9200] User has no access permission to <flashboard object name>

The error guide says:
User has no access permission to <name_of_object>.
You attempted to perform an operation (for example, opening a form) to which you have no permissions. Check with your administrator.

So I've done the obvious of making sure the user and flashboard object permissions align.

This is on a development server (ARS 7.0.1 running a customized ITSM 6.0), and I suspect I might have caused this when I removed some seemingly unnecessary Public group permissions that ITSM 6 and prior versions have throughout the app. It would seem there's something obvious that I haven't checked, but I'm not catching it right now, so I thought I'd run this by the list.

Thanks,
Dave


--
David H. Seidman
Senior Analyst (Remedy Application Development)
Duke University, Office of Information Technology
[EMAIL PROTECTED]

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