Currently the email server is down, since users found on the test machine
and users found on the production machine has the same emails.
I am using Remedy 6.03
I need to test something on the notifications / emails...so i disabled all
the notifications
but one, and tried to create a new ticket so the notification will be send
to the subbmiter
(which i logged in using Remedy Alert) and to the assignee (which is also
the subbmiter)
Problem: can't bring the email server up...looks like it's stuck and no
notification is beeing sent
Tried:
1) telent <test ip> 25 and found SendMail is already running on this port
testing on production same thing, but remedy mails server works fine
there
2) when i try to run ./emaild.sh start is just say the emails server is
running
but still no notifications/emails comming in
(ps if it's a deamon, after running the script shouldn't it go back to
prompt? like arsystem.sh)
3) Testing the AR System Mailbox Configuration form, it configured to the
right remedy server
Q1: So why is it not working for me?
Q2: Do I miss anyhing ? is there a remedy test that might help testing email
server is on
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