Also checking when ticket is created, on the form: TkT-INF-Notifications
i do see notification comming as valid with sent as No, but after couple of
minutes
it changes to Valid=No and Sent=Yes


Chanan Berler wrote:
> 
> Currently the email server is down, since users found on the test machine
> and users found on the production machine has the same emails.
> I am using Remedy 6.03
> 
> I need to test something on the notifications / emails...so i disabled all
> the notifications
> but one, and tried to create a new ticket so the notification will be send
> to the subbmiter
> (which i logged in using Remedy Alert) and to the assignee (which is also
> the subbmiter)
> 
> Problem: can't bring the email server up...looks like it's stuck and no
> notification is beeing sent
> Tried: 
> 1) telent <test ip> 25 and found SendMail is already running on this port
>     testing on production same thing, but remedy mails server works fine
> there
> 2) when i try to run ./emaild.sh start is just say the emails server is
> running
>     but still no notifications/emails comming in
>     (ps if it's a deamon, after running the script shouldn't it go back to
> prompt? like arsystem.sh)
> 
> 3) Testing the AR System Mailbox Configuration form, it configured to the
> right remedy server
> 
> Q1: So why is it not working for me?
> Q2: Do I miss anyhing ? is there a remedy test that might help testing
> email server is on
> 
> 

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