Did a quick google and found this. It's very likely something configured on
your SMTP server which doesnot accept emails from the server you are trying
to send from

http://www.hiteksoftware.com/knowledge/articles/026.htm

HTH
Ray

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler
Sent: Wednesday, June 20, 2007 8:32 AM
To: [email protected]
Subject: Re: Notifications not working

found another thing:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        class javax.mail.SendFailedException: 550 5.7.1
<[EMAIL PROTECTED]>... Relaying denied

        at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848)
        at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323)
        at
com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
        at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:
1467)
        at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:359)
        at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
        at java.lang.Thread.run(Thread.java:534)

on the emaid.sh_log file
why is that? my email is ok i know it for sure


Chanan Berler wrote:
> 
> Currently the email server is down, since users found on the test machine
> and users found on the production machine has the same emails.
> I am using Remedy 6.03
> 
> I need to test something on the notifications / emails...so i disabled all
> the notifications
> but one, and tried to create a new ticket so the notification will be send
> to the subbmiter
> (which i logged in using Remedy Alert) and to the assignee (which is also
> the subbmiter)
> 
> Problem: can't bring the email server up...looks like it's stuck and no
> notification is beeing sent
> Tried: 
> 1) telent <test ip> 25 and found SendMail is already running on this port
>     testing on production same thing, but remedy mails server works fine
> there
> 2) when i try to run ./emaild.sh start is just say the emails server is
> running
>     but still no notifications/emails comming in
>     (ps if it's a deamon, after running the script shouldn't it go back to
> prompt? like arsystem.sh)
> 
> 3) Testing the AR System Mailbox Configuration form, it configured to the
> right remedy server
> 
> Q1: So why is it not working for me?
> Q2: Do I miss anyhing ? is there a remedy test that might help testing
> email server is on
> 
> 

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