Do you have the right permissions?
Do you created the login name one by one or bulk import?

Try searching the Login Name on User form and be sure it below to "General
Access" and "Unrestricted Access".
I run a bulk import and this permission give me headache.

Pedro
@Mexico



On 6/24/07, Rami S Ayoub <[EMAIL PROTECTED]> wrote:

** **
 When saving a new incident I recieve the following error:

ARERR [326] Required field cannot be reset to a NULL value : HPD:Help Desk
Assignment Log : Assigned Support Company

ARERR [326] Required field cannot be reset to a NULL value : HPD:Help Desk
Assignment Log : Assigned Group

ARERR [326] Required field cannot be reset to a NULL value : HPD:Help Desk
Assignment Log : Assigned Group ID

ARERR [326] Required field cannot be reset to a NULL value : HPD:Help Desk
Assignment Log : Assigned Support Organization

Update Support Groups and Roles.  Mark one group as Yes for the default.
but still the error is come
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