Even if 15%-40% did fail (which I agree with David is probably NOT the case), that means that with such an asset management system I have the opportunity to know when a piece of hardware is "walking away" 6 to 8 out of 10 times.
That sure beats 0 out of 10! ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Wednesday, June 27, 2007 6:44 PM To: arslist@ARSLIST.ORG Subject: Re: Real-World Value of SMS & CMDB Hi Rick You must be using some pretty cheap RFID chips. Passive RFID chips are used in the new biometric passports, in bank and credit cards in the UK and other countries. People carry them in their wallets, pockets, and purses and they take no special care of them, and you think 15-40% of them fail? Imagine the queues at the supermarket checkouts or at immigration if that were true. They're pretty robust and I personally don't know anyone who's had one fail. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, June 27, 2007 11:36 PM To: arslist@ARSLIST.ORG Subject: Re: Real-World Value of SMS & CMDB Sorry to burst your bubble, but RFID tags have such a high degree of failure (15-40%), they are unreliable in the situation you are talking about. They are easily disabled, either accidentally or on purpose. Rick ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Wednesday, June 27, 2007 2:59 PM To: arslist@ARSLIST.ORG Subject: Re: Real-World Value of SMS & CMDB ** Hi Norm I agree - RFID or similar technology is the only viable way to track assets leaving the building. RFID scans at all exits can detect assets leaving the building, and if staff and visitor security badges are also RFID enabled, you will know who they left with. The capabilities and storage capacity of both active and passive RFID tags are really quite large and the number of possible uses is growing. Not just Walmart using it for all items entering their store delivery entrances for stock control, but tracking people, like patients in hospitals (where did that alzheimer's case wander off to?), stopping visitors entering secure areas, etc. Then you can do asset inventories by using hand-held scanners to capture asset details from RFID tags, or set rooms up with built-in RFID scanners to do automatic inventories. The only problem you have to overcome is tags becoming 'separated' from the assets. I'm not saying that SMS etc. are useless - they're just not much good for tracking missing assets. Others have pointed out the good points, like helping to manage software and config changes. Systems like SMS are ideal candidates for federated CMDB data - you don't want all that volatile data duplicated in Remedy, but you want to be able to drill-down into SMS from your CMDB when you need those extra details. As far as 'closing the loop' for change requests is concerned, again I don't think this is SMS's strong point. For that there are agent-based solutions that will monitor changes being made in real-time on key assets, file systems, databases, etc. and correlate them to authorized changes. Take a look at Active Reasoning's Policy Management tools which can integrate into ARS if this sort of thing interest you. With systems like this you can review what changes really happened, as opposed to what was authorized in the Change Request, or automatically create tickets when unauthorized access or changes are detected. Regards David Sanders __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
