We are also experiencing similar problems and have had tickets open with
support for months. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, July 10, 2007 11:05 AM
To: [email protected]
Subject: Re: EIE Service crashing periodically with a Windows error...

We have been working with BMC on this and related/similar EIE issues
since November of last year.  Some things have been fixed and other
things have been broken.

Axton

On 7/10/07, Anthony K R <[EMAIL PROTECTED]> wrote:
> We also have same issue and submitted ticket to bmc months back, they 
> still working on this !!!
>
> Regards,
> Anthony
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
> Sent: Tuesday, July 10, 2007 8:19 PM
> To: [email protected]
> Subject: Re: EIE Service crashing periodically with a Windows error...
>
> We have similar issues on Solaris.  We have been though multiple debug

> builds and as far as I know the problem is still happening, 
> occasionally.
>
> Axton Grams
>
> On 7/10/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> > I have a test data exchange established on a database that resides 
> > on
> the
> > same database server as the AR System server.. Everything seems to
> work well
> > as far as the exchanges run but periodically, I get a windows error
> that
> > kills the EIE service that this exchange is tied to.
> >
> > This windows error pops up in a typical windows fashion, with the
> dialog box
> > that can send the information to Microsoft.
> >
> > This is what I see in the Windows Event Application log
> >
> > Faulting application eie.exe, version 768.0.4480.0, faulting module 
> > sqladpr.dll, version 4.0.0.920, fault address 0x000032bc.
> >
> > Before this service failed it must have successfully executed the
> exchange
> > at least 20 times.
> >
> > I have 5 instances of the EIE service enabled, 3 of these instances
> are
> > being consumed by 3 different data exchanges.. The service seems to
> have
> > failed for the first instance, while the remaining 4 continue to
run.
> >
> > Anyone else have experienced similar errors?
> >
> > Joe
> >
> >
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