Yup - this one got us stumped, too. Submitter Mode Locked simply means that the value entered in Field ID 2 for a record can't be changed after it's been created.
Fred's response seems to indicate that there's some kind license or
permission behavior difference relative to Submitter Mode setting, which I
don't believe to be the case. That said, Submitter is a permission group,
and changing the value of Submitter could reassign permissions from one
person to another, but that's not the central point here.
There was a subsequent thread that changing Submitter Mode and/or using
Direct SQL to do so would violate the spirit of the license agreement. I
don't understand what Submitter Mode has to do with licenses - it's simply
a server setting that allows or disallows the value in a field to be
changed.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Shellman, David"
<[EMAIL PROTECTED] To: [email protected]
RONICS.COM> cc:
Sent by: "Action Request Subject: Re: Submitter
Mode - Locked ...Brute force?
System discussion
list(ARSList)"
<[email protected]>
07/11/2007 12:46
Please respond to
arslist
**
Fred,
Norm and I have been having a side discussion. Each of us read your
response differently. I get in trouble when I assume. Could you clarify
your response for me?
Thanks,
Dave
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Wednesday, July 11, 2007 10:57 AM
To: [email protected]
Subject: Re: Submitter Mode - Locked ...Brute force?
**
Once a record has been created Remedy will not let you change the Submitter
(field ID 2) field. Submitter mode Locked means that even if the Submitter
has a Read License they will be able to update the record (the non system
fields of course) where they are the submitter not that they can change the
Submitter field.
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Teale, Steven
Sent: Wednesday, July 11, 2007 9:44 AM
To: [email protected]
Subject: Re: Submitter Mode - Locked ...Brute force?
**
Leigh,
There are some spreadsheets I have seen that will do some pretty clever
analysis on workflow from def files.
You could also run some sample logging and look for pushes to that field.
Steven Teale
AEGON Shared Services
Louisville, Kentucky
Phone: 502.560.2856
Mobile: 502.243.5619
Email: [EMAIL PROTECTED]
Check Us Out ! www.aegonusa.com/AITSharedServices <
http://www.aegonusa.com/AITSharedServices>
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Leigh Gruber
Sent: Wednesday, July 11, 2007 10:18 AM
To: [email protected]
Subject: Submitter Mode - Locked ...Brute force?
Good Morning Listers,
We have an existing system operating with the Submitter Mode set to
Changeable. This system has around 750 forms with a mix of Remedy and
home grown applications. We need to change submitter mode to Locked so we
can host another custom application which must run in Submitter Mode
Locked.
I have 3 questions!
1. Is there any way, other than ones that require “brute force”, to
determine if the original system has workflow that modifies the submitter
field? I have set the development box to Submitter Mode locked and tried
some very limited record modification, but I don’t have any testing
resources available.
Here’s what I’ve tried so far on our dev system (Remedy 6.3; MS SQL
Server):
Analyzed Advanced search results on the object_search_details form.
The selection criteria was ('Item Details' LIKE "%Submitter%") AND
NOT('Item Details' LIKE "%1 = 0%"). I haven’t seen a problem in
resulting (100 or so) records.
I’ve also checked the Submitter field #2 for other names it may have.
2. Are there any “gotchas” I should know about that might cause us problems
if/when I change the production system?
3. Is it safe to assume that our Remedy/BMC applications will NOT have
workflow that writes to the Submitter form?
I would appreciate any words of wisdom you might have for me.
Many thanks,
Leigh Gruber
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