Hi,
I checked all these settings. All are fine. User 'aradmin' has ownership on related directory structure. SNMP settings with 161 are also fine. Env variable is also correct..LD_LIBRARY_PATH etc.. all are looking fine. Even there is no pid file in server directory. But the problem is still there. Regards, Tarun ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Botts, Glenn (NIH/CIT) [E] Sent: Wednesday, July 18, 2007 9:34 PM To: [email protected] Subject: Re: Plugin service is not running after starting arsystem by aradmin. Make sure you change all of the file permissions before running with a non-root user. When you run as root or install as root, the permissions will be wrong. chown -R aradmin /usr/ar /etc/arsystem Also, arsnmpd can't run using the default SNMP port (161) when it's not run by root. Note: Replace SERVER with your system's name In /etc/arsystem/SERVER/armonitor.conf /usr/ar/SERVER/bin/arsnmpd -f -c /usr/ar/SERVER/conf/arsnmpd.conf udp:161 Another thing to verify is the environment variables. You may not be setting them correctly. Either update the arsystem startup script or add your own to configure every environment variable that you want/need to run Remedy. ________________________________ From: Sharma, Tarun [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 18, 2007 11:49 AM To: [email protected] Subject: Re: Plugin service is not running after starting arsystem by aradmin. ** Hi Rick, I have already checked for all. They are fine. In fact if I start arsystem by 'root' then it is starting all services including plugin also. But when trying with 'aradmin' it is not starting. Thanks & regards, Tarun ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, July 18, 2007 9:05 PM To: [email protected] Subject: Re: Plugin service is not running after starting arsystem by aradmin. ** Tarun, Many plugins require an entry in the ar.conf file, pointing to the correct directory. Check your docs to ensure that you've gotten all of those. Rick On 7/18/07, Sharma, Tarun <[EMAIL PROTECTED]> wrote: ** Hello, We are using ARS 6.3 with SunOS 5.9 with Java 1.4.2_05. When we are starting arsystem by 'root' login, all services are running fine. But we are getting an error while we are trying to start arsystem by using login as 'aradmin'. It is starting all required services except 'arplugin'. When it is trying to start plugin it gives error like this: Action Request System AR System Application Command Dispatcher Version 6.03.00 patch 020 Remedy, a BMC Software company. Copyright (c) 1998 - 2005 BMC Software, Inc. All rights reserved. Action Request System(R) Plug-In Server Version 6.03.00 patch 020 Remedy, a BMC Software company. Copyright (c) 2001 - 2005 BMC Software, Inc. All rights reserved. Error occurred during initialization of VM Error occurred during initialization of VM java.lang.Error: Properties init: Could not determine current working directory. java.lang.Error: Properties init: Could not determine current working directory. Error occurred during initialization of VM java.lang.Error: Properties init: Could not determine current working directory. (ARNOTE 0) Server (pid:8135) died with 256. I think it can be permission issue to some folder or file may be related to Java but do not know the exact name. I have already checked permissions for arsystem,lck, conf and plugin files. All are looking fine for user 'aradmin'. Please share if some one has an idea about the solution of this error. Thanks & Regards, Tarun __20060125_______________________This posting was submitted with HTML in it___ This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
