Sorry I had to snip the thread because I get the "your message was over 1000 characters" error.
That Microsoft is entering the ITSM arena is absolutely huge. I was not aware of this...of course it makes sense for Microsoft to do so, considering how hot ITIL/ITSM is these days. Shawn is right-the integration alone will make Microsoft's product a winner. Just think-instant connection and visibility to the Active Directory and SMS. No plug-ins, integration engine, data migrator, blah, blah, blah needed. Just install it, configure it, and it automatically starts "seeing" the infrastructure. If they build it right, that is-which I'm sure Microsoft will. All of this is a very bad omen for BMC, in my mind. The company has totally jumped off the cliff, in my mind. And what's worse is they are now "killing the converted" so to speak. With their marketing blitz of, "Use ITSM! It's the ultimate solution! You don't need/want those old customized apps!" they are steamrolling the very developer base that built Remedy into the cult phenomenon that it is. So how MIGHT this shake out? Let me speculate: 1) The custom Remedy developer is an endangered species. Take a look at Indeed.com at all the Remedy job postings. Virtually every one is looking for someone to implement ITSM. Very few want custom developers. 2) The prevailing attitude now is, "Don't mess with the OOTB definitions!" Thus, existing developers are becoming ITSM "configurers" rather than developers. 3) The use of ARS to build custom tracking apps designed to suit the business rather than the other way around wanes. 4) A powerhouse like Microsoft enters the fray and wins the lion's share of the ITSM market. 5) And where does that leave ARS...? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 10:43 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I think it could be even simpler. ARS as a development platform is very strong. BMC could easily have three developers sit down, all with equal experience and skills in their areas. The first would be Java, the second would be .NET, and the third would be ARS. They would be given requirements to build a simple application with ten fields to track appointments or something like that. Time them and see how long it takes. Obviously, the ARS developer will finish first. While ARS is not meant to replace traditional programming, you can quickly roll out some good apps with it. Pretty much every company I've worked for has custom applications and are happy with them. I've built a lot of different things like a robust survey system, a few HR type apps, multiple project management applications, downtime tracking applications, telecom-specific applications, and energy industry specific applications, such as one I will be working on later this year to track devices on our pipelines. ARS is a great tool, and I think BMC should spend more time on how it can benefit their customers to use it to build their applications over using programming languages. Shawn Pierson __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
